Customers reviews is a short story of a customers experience and serve as a guidance note to other customers.
I took my Mercedes Benz to Motorvation to have the air conditioning re-gassed but I was told that I have 200 level of gas in my car but I'll need 500 level of gas in the car. After putting 300 to make the complete 500 level, they came back to say that I'll have to change the AC switch so the AC can automatically regulate the cool air.
Anyway, I gave them the go-ahead to change the switch. After the re-gassing and switch changed was completed, they allow the car to run for about half an hour with the AC turned on to the highest level with cool air flowing.
I made a payment of £197.00 for the job. The 2nd day I was coming back from work when the AC gave up working so I immediately drove back to Motorvation to notify them. I was asked to come back the following day at 11 am.
Long story short, they could not make my car AC blow cool air again but rather referred me to another garage. I decided to go directly to Mercedes Benz where I had to spend another £210 bringing the total of £407.
Not one apologies from Motorvation.
Please and please everyone, go to a specialist who specialised on air conditioning and not some garages like Motorvation who takes air conditioning work as an extra income but don't have any experience about air conditioning.
Just my advice to all of you.
3 months ago
This is my favourite local garage. Gary is brilliant and always keen to help. I wouldn't go anywhere else for my mot tyres or brakes. Simply the best in my opinion. Never fail to satisfy my car requirements
a month ago
Excelled in customer service. Stuart informed me every step of the way what needed to be done. Thank you. My blue bomb was in need of some serious TLC. Highly recommended.
2 months ago
Great service, fair prices and it's great to find a garage that actually care about customer service. Thanks Gary will definitely be bringing my car back in future.
a month ago
Failed my MOT, they said they couldn't fix it but they recommended a garage (presumably their mate). I got it all repaired elsewhere, which they clearly didn't like, as when I got retested they failed it on a load of new things, which I don't believe is actually allowed. The decrepit gentleman that did my retest took great pleasure in this, failing to hide his toothless smile as he refused me my MOT once again. When I asked if they could fix any of it, he just said "not today" and walked off.
I decided to get another MOT elsewhere and surprise surprise, it passed.
In summary, avoid this dump like the plague.